Wi-Fi 6E Growing Pains For Apple

You may have seen that the new iPad Pro has Wi-Fi 6E support. That caused a lot of my wireless friends to jump out and order one, as I expected. As I previously mentioned, 2023 is going to be a big year for Wi-Fi 6E. I was wrong about the 6E radio on the new iPhone but given the direction that Apple is going with the iPad Pro and probably the MacBook as well we’re in for a lot of fun. Why? Because Apple is changing their stance on how to configure 6GHz networks.

An SSID By Any Other Name

If you’ve ever set up wireless networks before you know there are some different suggestions about how to configure the SSIDs with multiple bands. One school of thought says that you need to combine both 2.4GHz and 5GHz in the same SSID and let the device figure out which one is the best to use. This is the way that I have mine set up at home.

However, if you do a quick Google search you’ll find a lot of other wisdom that suggests creating two different SSIDs that only work on a single band. The thought process here is that the device can’t distinguish between the different bands once it makes a decision so it will be stuck on one or the other. While that doesn’t sound like a bad idea it does have issues in practice. What if your device chooses 2.4GHz when you didn’t want it to? What if your device is stuck on 5GHz at the limit of the noise floor in your office and you want it to swap to the other band for better throughput instead of adding another AP?

There are several reasons to have more control over how the frequency band is chosen. Sadly, Apple has never allowed the device to choose the band when joining a network. The only way to influence that selection has been to create different networks, which leads to management issues and other challenges for devices that are unable to join one network or another. The management issues made the planning process rather challenging.

Now, with the advent of a device that has a Wi-Fi 6E radio in the 6GHz range, Apple has changed their thinking about how a network should operate. In a new support post, Apple now clarifies that the SSID names should not be different for the three different bands. There’s no other mention of what happens at a device level as far as band selection.

In a different tech support article, Apple describes what happens if you don’t give them the same name. If you join a 6GHz-only network on the new iPad Pro, the device will detect there is no corresponding 5GHz network and search for one from the same AP and let you join it as well. The article for this even mentions the ominous “limited compatibility”, even if the dialog box doesn’t. If you choose to join this split SSID setup there is another confirmation box that encourages you to go tweak your SSID settings to make the name the same on both networks. I’m not sure if that same prompt comes up for 2.4GHz networks too. Maybe I can borrow someone’s iPad to test it.

Disabling New Tech

Even though Apple has never allowed users to select the band that they want to use on an SSID there is a new feature for 6GHz that gives you the opportunity to work around any issues you have with this new band. In the settings for the SSID there is a toggle for “Wi-Fi 6E Mode” that allows you to disable 6GHz on that SSID until enabled again. This way you can use the recommended settings for the SSID per Apple but still disable the pieces that might be broken.

Interestingly, this toggle only appears for 6E networks according to the support article. There’s still no way to toggle between 2.4GHz and 5GHz. However, adding this support to the network settings should be easy to carry down into the other bands. Whether or not Apple does it is a much different matter. Also, the setting isn’t currently in MacOS Ventura. That could be because there isn’t a 6E radio available in a Mac yet and the setting might not show up until there’s a supported radio. Time will tell when Apple releases a MacBook with a built-in Wi-Fi 6E radio.


Tom’s Take

After months of professionals saying that Apple needs to release support for Wi-FI 6E it’s finally here. It also brings new capabilities from the software side to control how the 6E radios are used. Is it completely baked and foolproof? Of course not. Getting the radios into the iPad was the first step. By introducing them now with software for troubleshooting and configurations and following it up with a likely 6GHz MacBook and iMac lineup soon there will be plenty of time to work out the issues by the time the iPhone 15 gets support for Wi-Fi 6E. Apple is clearly defining their expectations for how an SSID should work so you have plenty of time to work through things or change your design documents before the explosion of Wi-Fi 6E clients arrives en masse in 2023.

Why 2023 is the Year of Wi-Fi 6E

If you’re like me, you chuckle every time someone tells you that next year is the year of whatever technology is going to be hot. Don’t believe me? Which year was the Year of VDI again? I know that writing the title of this post probably made you shake your head in amusement but I truly believe that we’ve hit the point of adoption of Wi-Fi 6E next year.

Device Support Blooms

There are rumors that the new iPhone 14 will adopt Wi-Fi 6E. There were the same rumors when the iPhone 13 was coming out and the iPhone rumor mill is always a mixed bag but I think we’re on track this time. Part of the reason for that is the advancements made in Wi-Fi 6 Release 2. The power management features for 6ER2 are something that should appeal to mobile device users, even if the name is confusing as can be.

Mobile phones don’t make a market. If they were the only driver for wireless adoption the Samsung handsets would have everyone on 6E by now. Instead, it’s the ecosystem. Apple putting a 6E radio in the iPhone wouldn’t be enough to tip the scales. It would take a concerted effort of adoption across the board, right? Well, what else does Apple have on deck that can drive the market?

The first thing is the rumored M2 iPad Pro. It’s expected to debut in October 2022 and feature upgrades aside from the CPU like wireless charging. One of the biggest features would be the inclusion of a Wi-Fi 6E radio as well to match the new iPhone. That would mean both of Apple’s mobile devices could enjoy the faster and less congested bandwidth of 6 GHz. The iPad would also be easier to build a new chip around compared to the relatively cramped space inside the iPhone. Give the professional nature of the iPad Pro one might expect an enterprise-grade feature like 6E support to help move some units.

The second thing is the looming M2 MacBook Pro. Note for this specific example I’m talking about the 14” and 16” models that would features the Pro and Max chips, not the 13” model running a base M2. Apple packed the M1 Pro and M1 Max models with new features last year, including more ports and a snazzy case redesign. What would drive people to adopt the new model so soon? How about faster connectivity? Given that people are already complaining that the M1 Pro has slow Wi-Fi Apple could really silence their armchair critics with a Wi-Fi 6E radio.

You may notice that I’m relying heavily on Apple here as my reasoning behind the projected growth of 6E in 2023. It’s not because I’m a fanboy. It’s because Apple is one of the only companies that controls their own ecosystem to the point of being able to add support for a technology across the board and drive adoption among their user base. Sure, we’ve had 6E radios from Samsung and Dell and many others for the past year or so. Did they drive the sales of 6E radios in the enterprise? Or even in home routers? I’d argue they haven’t. But Apple isn’t the only reason why.

Oldie But Goodie

The last reason that 2023 is going to be the year of Wi-Fi 6E is because of timing. Specifically I’m talking about the timing of a refresh cycle in the enterprise. The first Wi-Fi 6 APs started coming into the market in 2019. Early adopters jumped at the chance to have more bandwidth across the board. But those APs are getting old by the standards of tech. They may still pass traffic but users that are going back to the office are going to want more than standard connectivity. Especially if those users splurged for a new iPhone or iPad for Christmas or are looking for a new work laptop of the Macintosh variety.

Enterprises may not have been packed with users for the past couple of years but that doesn’t mean the tech stood still. Faster and better is always the mantra of the cutting edge company. The revisions in the new standards would make life easier for those trying to deploy new IoT sensors or deal with with congested buildings. If enterprise vendors adopt these new APs in the early part of the year it could even function as an incentive to get people back in the office instead of the slow insecure coffee shop around the corner.

One other little quirky thing comes from an report that Intel is looking to adopt Wi-Fi 7. It may just be the cynic in me talking but as soon as we start talking about a new technology on the horizon people start assuming that the “current” cutting edge tech is ready for adoption. It’s the same as people that caution you not to install a new operating system until after the first patch or service release. Considering that Wi-Fi 6 Release 2 is effectively Wi-Fi 6E Service Pack 1 I think the cynics in the audience are going to think that it’s time to adopt Wi-Fi 6E since it’s ready for action.


Tom’s Take

Technology for the sake of tech is always going to fail. You need drivers for adoption and usage. If cool tech won the day we’d be watching Betamax movies or HD-DVD instead of streaming on Netflix. Instead, the real winners are the technologies that get used. So far that hasn’t been Wi-Fi 6E for a variety of reasons. However, with the projections of releases coming soon from Apple I think we’re going to see a massive wave of adoption of Wi-Fi 6E in 2023. And if you’re reading this in late 2023 or beyond and it didn’t happen, just mentally change the title to whatever next year is and that will be the truth.

The Microsoft Office Tablet

OfficeTabletI’ve really tried to stay out of the Tablet Wars.  I have a first generation iPad that I barely use any more.  My kids have co-opted it from me for watching on-demand TV shows and playing Angry Birds.  Since I spend most of my time typing blog posts or doing research, I use my laptop more than anything else.  When the Surface RT and Surface Pro escaped from the wilds of Redmond I waited and watched.  I wanted to see what people were going to say about these new Microsoft tablets.  It’s been about 4 months since the release of the Surface Pro and simliar machines from vendors like Dell and Asus.  I’ve been slowly asking questions and collecting information about these devices.  And I think I’ve finally come to a realization.

The primary reason people want to buy a Surface tablet is to run Microsoft Office.

Here’s the setup.  Everyone that expressed an interest in the Pro version of the Surface (or the Latitude 10 from Dell) was asked a question by me: What is the most compelling feature for the Surface Pro for you?  The responses that I got back were overwhelming in their similarity.

1.  I want to use Microsoft Office on my tablet.

2.  I want to run full Windows apps on my tablet.

I never heard anything about portability, power, user interface, or application support (beyond full Windows apps).  I specifically excluded the RT model of the Surface from my questions because of the ARM processor and the reliance of software from the Windows App Store.  The RT functions more like Apple/Android tablets in that regard.

This made me curious.  The primary goal of Surface users is to be able to run Office?  These people have basically told me that the only reason they want to buy a tablet is to use an office suite.  One that isn’t currently available anywhere else for mobile devices.  One that has been rumored to be released on other platforms down the road.  While it may be a logical fallacy, it appears that Microsoft risks invalidating a whole hardware platform because of a single application suite.  If they end up releasing Office for iOS/Android, people would flee from the Surface to the other platforms according to the info above.  Ergo, the only purpose of the Surface appears to be to run one application.  Which I why I’ve started calling it the Microsoft Office Tablet.  Then I started wondering about the second most popular answer in my poll.

Making Your Flow Work

As much as I’ve tried not to use the word “workflow” before, I find that it fits in this particular conversation.  Your workflow is more than just the applications you utilize.  It’s how you use them.  My workflow looks totally different from everyone else even though I use simliar applications.  I use email and word processing for my own purposes.  I write a lot, so a keyboard of some kind is important to my workflow.  I don’t do a lot of graphics design, so a pen input tablet isn’t really a big deal to me.  The list goes on and on, but you see that my needs are my own and not those of someone else.  Workflows may be simliar, but not identical.  That’s where the dichotomy comes into play for me.

When people start looking at using a different device for their workflow, they have to make adjustments of some kind.  Especially if that device is radically different from one they’ve been using before.  Your phone is different from a tablet, and a tablet is different from a laptop.  Even a laptop is different from a desktop, but these two are more simliar than most.  When the time comes to adjust your workflow to a new device, there are generally two categories of people:

1.  People who adjust their workflow to the new device.

2.  People who expect the device to conform to their existing workflow.

For users of the Apple and Android tablets, option 1 is pretty much the only option you’ve got.  That’s because the workflow you’ve created likely can’t be easily replicated between devices.  Desktop apps don’t run on these tablets.  When you pick up an iPad or a Galaxy Tab you have to spend time finding apps to replicate what you’ve been doing previously.  Note taking apps, web browsing apps, and even more specialized apps like banking or ebook readers are very commonly installed.  Your workflow becomes constrained to the device you’re using.  Things like on-screen keyboards or lack of USB ports become bullet points in workflow compatibility.  On occasion, you find that a new workflow is possible with the device.  The prime example I can think of is using the camera on a phone in conjunction with a banking app to deposit checks without needing to take them into the bank.  That workflow would have been impossible just a couple of years ago.  With the increase in camera phone resolution, high speed data transfer, and secure transmission of sensitive data made possible by device advancements we can now picture this new workflow and easily adapt it because a device made it possible.

The other category is where the majority of Surface Pro users come in.  These are the people that think their workflow must work on any device they use.  Rather than modify what they’re doing, they want the perfect device to do their stuff.  These are the people that use a tablet for about a week and then move on to something different because “it just didn’t feel right.”  When they finally do find that magical device that does everything they want, they tend to abandon all other devices and use it exclusively.  That is, until they have a new workflow or a substantial modification to their existing workflow.  Then they go on the hunt for a new device that’s perfect for this workflow.

So long as your workflow is the immutable object in the equation, you are never going to be happy with any device you pick.  My workflows change depending on my device.  I browse Twitter and read email from my phone but rarely read books.  I read books and do light web surfing from a tablet but almost never create content.  I spend a lot of time creating content on my laptop buy hate reading on it.  I’ve adjusted my workflows to suit the devices I’m using.

If the single workflow you need to replicate on your table revolves around content creation, I think it’s time to examine exactly what you’re using a tablet for.  Is it portability beyond what a laptop can offer?  Do you prefer to hunt and peck around a touch screen instead of a keyboard?  Are you looking for better battery life or some other function of the difference in hardware?  Or are you just wanting to look cool with a tablet in the “post PC world?”  That’s the primary reason I don’t use a tablet that much any more.  My workflows conform to my phone and my laptop.  I don’t find use in a tablet.  Some people love them.  Some people swear by them.  Just make sure you aren’t dropping $800-$1000 on a one-application device.

At the end of the day, work needs to get done.  People are going to use whatever device they want to use to get their stuff done.  Some want to do stuff and move on.  Others want to look awesome doing stuff or want to do their stuff everywhere no matter what.  Use what works best for you.  Just don’t be surprised if complaining about how this device doesn’t run my favorite data entry program gets a sideways glance from IT.

Disclaimer:  I own a first generation iPad.  I’ve tested a Dell Latitude 10.  I currently use an iPhone 4S.  I also use a MacBook Air.  I’ve used a Lenovo Thinkpad in the past as my primary workstation.  I’m not a hater of Microsoft or a lover of Apple.  I’ve found a setup that lets me get my job done.